Open For Business City Ratings 2020

In 2018, we established the evidence base for the connection between LGBT+ inclusion and economic competitiveness in cities around the world. We also launched the Open For Business City Ratings - the first ever global rating to measure how inclusive and competitive a city is.

The Open For Business City Ratings 2020 build on this and add much more. In the report, you’ll find new data strengthening the economic case, ratings for 144 cities around the world, and regional analysis of key trends. Cities are leading the way on LGBT+ inclusion, but this isn’t the case everywhere - and this has broad implications for economic competitiveness.

Interested in sharing the City Ratings with your colleagues? We’ve created a one-page overview that can help you introduce the research to others. You can download it by clicking here.


Report sections

the Open For Business City Ratings 2020

the economic case for LGBT+ inclusive cities

regional analysis - what are the global trends?

LGBT+ inclusion and resilience


Amsterdam is the top-scoring city in the world

Amsterdam is one of the most innovative, globally connected and socially inclusive cities in the world. It comes as no surprise that it topped our City Ratings this year. Amsterdam has many of the ingredients that make for healthy and sustainable economies: Established multinational companies, a burgeoning start-up ecosystem, world-class universities, a high quality of life and strong innovation. Amsterdam not only excels at economic competitiveness; it also has a strong culture of LGBT+ inclusion that signals to the world that the city is open to all. We congratulate Amsterdam on its achievements and future progress!

I am proud that Amsterdam is the highest rated city in the Open For Business City Ratings 2020. One aspect that sets cities like Amsterdam apart from others is its dedication to providing a welcoming and inclusive atmosphere for everyone, regardless of national origin, religion, sex, race, creed – or, indeed, sexual orientation and gender identity or expression. I am looking forward to continuing to work to ensure that Amsterdam remains inclusive and competitive and is a place where all people can live and work freely and openly.“

Mayor Femke Halsema, Amsterdam


Thanks to Accenture and Brunswick for supporting this report

With valuable insights about the cities in which we operate, this report can aid both city officials and organizational leaders who do business in these communities to become more LGBT+ inclusive – not just for their LGBT+ residents and employees, but for the benefit and prosperity of all.

Ellyn Shook
Chief Leadership and Human Resources Officer
Accenture

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What we’re seeing is continued polarisation – many cities making progress to being more inclusive and competitive, but many sliding backwards.



Jon Miller
Partner, Brunswick Group
Chair, Open For Business